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Integrating user experience (UX) research in the classroom.


The aim of my technical writing courses is to teach this mindset: an empathetic, emotionally intelligent, and collaborative way of seeing the world…


I define myself as a researcher in technical and professional writing foremost, though my publications and presentations make significant contributions in the areas of writing program administration, writing studies, career centers, and student internships…


True mentors focus on helping the protege reach their own desired outcomes and goals, with the mentor acting as one in a series of helping relationships along the protege’s professional career path.

To design is to plan, to order, to relate, and to control. In short, it opposes all means of disorder and accident. A printed work, which cannot be read, becomes a product without purpose.

Emil Ruder, Swiss typographer, Schule für Gestaltung Basel